Allowance Rate per unit under $1.00 is not accepted

Gayle_10863666
Gayle_10863666 Member Posts: 71 Reckon Star Reckon Star

Allowances set up with a unit rate below $1.00, example cents per km is 0.85 per unit, are not accepted when you add them in employee pay set up.

Screen shot below - If you change the 0.85 rate in employee pay set up to $1.00 or higher, it accepts it.

Other allowances do the same if the unit rate is below $1.00.

I have deleted a couple of allowances and input again with no luck.

You must be able to do this, as the ATO cents per km is currently 0.85

Appreciate any advice / help please.

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Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager

    Hi @Gayle_10863666

    Thanks for raising. Let me get a bit more info around this and I'll come back to you shortly.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager

    Hi @Gayle_10863666

    I've just had a word with our dev team and this is something they have in their list to fix up at the moment. I've added this to our Known Issues & Fixes article and will update it as soon as I more info on a fix.

    Just in the interim, please add the allowance item to the employee in the pay run manually. I'll keep you posted on when a fix is in place for this so you can add it to your employee's Pay Setup.


    Apologies for the hassle this is causing.

  • Gayle_10863666
    Gayle_10863666 Member Posts: 71 Reckon Star Reckon Star

    Thank you Rav, yes it lets you add it during the pay run without problem -- I can only imagine how long it takes you to wind down at the end of your day!!!

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager

    A glass a day keeps the doctor away.. I think that's how the saying goes... 🤣😂

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,208 Reckon Community Manager Community Manager

    Hi @Gayle_10863666

    Just wanted to loop back to this and let you know this should now be fixed up. You'll be able to add an allowance with a value less than $1.00 in the employee Pay Setup.

    image.png


    Give it a go when you can and let me know if you still have any trouble.

    Cheers

  • Gayle_10863666
    Gayle_10863666 Member Posts: 71 Reckon Star Reckon Star

    Hello Rav, yes all good now, I have input an allowance under $1.00 in employee pay set without problem.

    Thank you - Gayle