How do I print payslips after already emailing them to staff?

Robbyn Lesleighter

I have already emailed our payslips to staff but now want to print a selection. I can't find how to print them. Please help!

Kris_Williams

go to File - Print forms -payslips - select the ones you want, press Ok - Print

Robbyn Lesleighter

I tried that but nothing comes up because I've already emailed the payslips to the staff. :(

Kris_Williams

Did you change the date range?

Robbyn Lesleighter

Can I print one from the paycheque section?

Kris_Williams

Doesn’t matter that you’ve already emailed them. In their names have you set the preferences for payslips to both - not just email?

I think that’s your problem, go back into their names - address & contact tab - preferred send method - change to both

But I still don’t think you’ll be able to print past payslips, only those from now on. I always set mine to both, and I just tested it by changing one to email. I then couldn’t print it

Robbyn Lesleighter

Yes, I selected the correct date period

Robbyn Lesleighter

I probably should have printed them before I emailed them.

Robbyn Lesleighter

Do you know where I set that up? Where I set it up to 'both' email and print?

Robbyn Lesleighter

I found where to do that but it says I must select an income type for my employee. We are still on STP1 and have to change our payroll to another system because Reckon doesn't support the "FEI" Income type in STP@ - which is what we use.

So it looks like I can't print payslips now because the setting was on email only. :(

Kris_Williams

you Could change the email address on each employee to your own and email them again to yourself. I also have mine set to email a copy to me as well as the employee

Robbyn Lesleighter

No, it won't let me do anything now because I haven't set up STP2. Is it too late to set up STP2 even though I've transferred over to Reckon 2023?

Kris_Williams

Do the Migration wizard in payroll

you can call me

0415940843

Kris_Williams

Actually I can’t answer any questions about your unique tax category so you probably need some advice from someone more informed than I am - have you rung Reckon?

Acctd4

Hi @Robbyn Lesleighter

As Kris mentioned, make sure you have employees' Preferred Send Form Method set to Both:

😊

Unfortunately you're correct, Reckon Accounts/Hosted doesn't support the FEI Income type. For the purpose of enabling printing of the Payslips, just select the SAW one for each employee & remove it again after printing.

Robbyn Lesleighter

thanks for your help. :)

Acctd4

@Robbyn Lesleighter Just to clarify - The specific FEI Income Type actually relates to AUSTRALIAN employees who are working overseas, not for "Non-Resident" employees who are just classed as normal SAW but with the "Non-Res" tax code in their record 😊