How do I print payslips after already emailing them to staff?

Robbyn Lesleighter
Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

I have already emailed our payslips to staff but now want to print a selection. I can't find how to print them. Please help!

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,760 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 2023

    go to File - Print forms -payslips - select the ones you want, press Ok - Print

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    I tried that but nothing comes up because I've already emailed the payslips to the staff. :(

  • Kris_Williams
    Kris_Williams Member Posts: 3,760 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Did you change the date range?

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    Can I print one from the paycheque section?

  • Kris_Williams
    Kris_Williams Member Posts: 3,760 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 2023

    Doesn’t matter that you’ve already emailed them. In their names have you set the preferences for payslips to both - not just email?

    I think that’s your problem, go back into their names - address & contact tab - preferred send method - change to both

    But I still don’t think you’ll be able to print past payslips, only those from now on. I always set mine to both, and I just tested it by changing one to email. I then couldn’t print it

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    Yes, I selected the correct date period

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    I probably should have printed them before I emailed them.

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    Do you know where I set that up? Where I set it up to 'both' email and print?

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    I found where to do that but it says I must select an income type for my employee. We are still on STP1 and have to change our payroll to another system because Reckon doesn't support the "FEI" Income type in STP@ - which is what we use.

    So it looks like I can't print payslips now because the setting was on email only. :(

  • Kris_Williams
    Kris_Williams Member Posts: 3,760 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    you Could change the email address on each employee to your own and email them again to yourself. I also have mine set to email a copy to me as well as the employee

  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    No, it won't let me do anything now because I haven't set up STP2. Is it too late to set up STP2 even though I've transferred over to Reckon 2023?

  • Kris_Williams
    Kris_Williams Member Posts: 3,760 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 2023

    Do the Migration wizard in payroll

    you can call me

    0415940843

  • Kris_Williams
    Kris_Williams Member Posts: 3,760 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Actually I can’t answer any questions about your unique tax category so you probably need some advice from someone more informed than I am - have you rung Reckon?

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,854 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 2023

    Hi @Robbyn Lesleighter

    As Kris mentioned, make sure you have employees' Preferred Send Form Method set to Both:

    😊

    Unfortunately you're correct, Reckon Accounts/Hosted doesn't support the FEI Income type. For the purpose of enabling printing of the Payslips, just select the SAW one for each employee & remove it again after printing.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Robbyn Lesleighter
    Robbyn Lesleighter Member Posts: 25 Reckoner Reckoner

    thanks for your help. :)

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,854 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 2023

    @Robbyn Lesleighter Just to clarify - The specific FEI Income Type actually relates to AUSTRALIAN employees who are working overseas, not for "Non-Resident" employees who are just classed as normal SAW but with the "Non-Res" tax code in their record 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)