The application has failed to start because its side-by-side configuration is incorrect

Coorarabox1
Coorarabox1 Member Posts: 5
edited October 3 in Reckon Accounts (Desktop)

The Reckon "symbol" is still on my desktop but when I try to open it it shows

C:\Program Files x(86) \Reckon Accounts Personal\qw,exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

Is this legitimate or "hacked" and how do I fix it

Please can you help me Thanks you Judi

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