Incorrect TFN supplied - URGENT help required please

Pia

@Rav

Hi Rav, I have an employee supply a valid, incorrect TFN for pays from April 23 - Jun 30 and I have finalised EOF with STP Phase 1 Phone App. He has only just realised the error as his income is not showing in ATO portal. I now have his correct TFN and I am unsure as to how to proceed to fix the issue with STP files for ATO.

Do I send updated weekly files for all employees pays for that entire period to ATO and then update EOF file as well?

or

Do I send updated files and EOF file for only his pays for that period?

or

Do I just send an updated file all employees with EOF totals only?

I hope this makes sense, thank you 😕

Rav

Right ok, that's a unique setup.

If the STP submission was performed on the Payroll App and you still have access to it, then maybe stick with making your correction there.

If you've corrected the TFN side of things then I'd recommend sending through the submission for the last pay run through again. Then send through a new EOFY finalisation as well to finalise the year.

Rav

Hi Pia

This post has been created in the Reckon Accounts Desktop category but you've also mentioned the phone app in your post which is a completely different product so just want to clarify, which Reckon software does this actually apply to?

Pia

Last financial year STP file only was processed through the Reckon STP Phone App but the wages for that period have been entered in Reckon Accounts Premier Desktop and going forward all is being processed through the desktop.

Pia

His last pay run was on w/e 16/6/23 so he does not appear in pay run for w/e 30/6/23.

Pia

Hopefully all sorted now, thank you Rav