How can I correct my error in doubling up by reporting payment and final termination?

debbiepayroll
debbiepayroll Member Posts: 13 Novice Member Novice Member
in Accounts Hosted

Our employee finished working with us today. Yesterday was his final payment so I report his payment yesterday. Not knowing about the termination of his employ including his pay details, I have now doubled up with his payment and therefore his reporting is out. How can I correct his error so I can do his EOFY report.?

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,575 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Have you looked at the totals in Gov Connect in the details of the last submission and compared them with Reckon totals? Did you actually enter the pay twice?

  • debbiepayroll
    debbiepayroll Member Posts: 13 Novice Member Novice Member

    No I haven't looking into Gov Connect, but when I look into EOFY report the reckon totals show a double payment for his last pay.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,700 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    STP reporting simply updates YTD balances, it doesn't add to each pay run's totals. Therefore, unless you have entered his pay twice (in Hosted), the figures won't have doubled-up in STP ☺️

    If you have entered the Paycheque twice, delete the duplicate one, then submit a new STP file to override/update 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • debbiepayroll
    debbiepayroll Member Posts: 13 Novice Member Novice Member

    I did speak to someone on the phone...followed their directions and the result was: Yes my employee has been terminated, but because I reported his pay yesterday and then terminated today the pay advice doubled

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,700 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 2023

    Hi @debbiepayroll

    I'm not sure why you were told that as "Terminating" in Hosted doesn't impact the STP figures, it simply includes the Termination Date for that employee within the submission 😬

    Review the Totals under the Details link for this particular employee by clicking on the Detail link in the latest main submission line in the STP portal:

    image.png

    then:

    image.png


    & compare these amounts to a YTD Payroll Summary's figures for him 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • debbiepayroll
    debbiepayroll Member Posts: 13 Novice Member Novice Member

    It is the YTD balance that is wrong... it has an extra pay in it

  • Kris_Williams
    Kris_Williams Member Posts: 3,575 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Delete the incorrect pay and resubmit STP

  • debbiepayroll
    debbiepayroll Member Posts: 13 Novice Member Novice Member

    Can anyone please make a suggestion as to how this can be remedied????

  • debbiepayroll
    debbiepayroll Member Posts: 13 Novice Member Novice Member

    IGNORE....I FIXED IT MYSELF!!!!

  • Kris_Williams
    Kris_Williams Member Posts: 3,575 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    That’s good, what did you do?

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