Super

Kathyd
Kathyd Member Posts: 74 ✭
in Reckon Accounts (Desktop)

I am receiving a message for some reason this week advising Super is not set at 11%. I have gone through all the Super Funds and they all appear as 11%. I ahve not changed anything. Is there a report to run to pin point what this message is referring to? The Super In Payroll Liabiliites is also set to 11%.

image.png

Would appreciate your help in this matter

Thanks Kathy

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,092 Community Manager Community Manager

    Hi @Kathyd

    Perhaps this info from the FAQ might help?

    Let me know how you get on

    Reckon Logo - Signature.png
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,188 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi @Kathyd

    This is usually due to having an Inactive Super Payroll Item that’s therefore still set to an older % rate.

    Show the Inactive ones & just edit the applicable one accordingly ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kris_Williams
    Kris_Williams Member Posts: 3,204 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    So when you look at your payroll items do the super ones show 11%, check any that might be inactive too

    IMG_2206.jpeg


  • Kathyd
    Kathyd Member Posts: 74 ✭

    Active & Inactive all indicate 11%

  • Kris_Williams
    Kris_Williams Member Posts: 3,204 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    I would do a data rebuild, under File - Utilities. And do it 3 times

  • Kathyd
    Kathyd Member Posts: 74 ✭

    Di I need to Have a back up before doing this?

  • Kris_Williams
    Kris_Williams Member Posts: 3,204 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited October 22

    It will backup before the rebuild, but if you want to backup yourself first no problem

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,188 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited October 22

    @Kathyd

    If all else fails in identifying the cause (& you’ve definitely updated them all), it could just be a glitch so tick the checkbox to stop the pop up:

    IMG_4954.jpeg


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Categories