Payroll web access is a premium feature. You're in view-only mode currently.

RobinHood Member Posts: 19 ✭

Has the Reckon payroll software changed.

It has allowed me to add the new pay run and add the details for each employee, but says that reports, STP access and payslips are a "premium" feature and won't allow me to click on them. This was through the desktop.

When i went into the mobile app, it allowed me to send payslips etc

I then logged back into the desktop and it then worked as normal - was this just a glitch?


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,195 Community Manager Community Manager

    Hi @RobinHood

    It sounds like it may have been a temporary hiccup there. Is it all ok for you when you login via web today?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • RobinHood
    RobinHood Member Posts: 19 ✭

    yes, all looks ok today.