entry journal transaction issue

Ms Yuen
Ms Yuen Member Posts: 36 Reckoner Reckoner
in Accounts Hosted

Dear Rav,

When 2 users in multi user mode on same time to entry the General Journal transactions that's show the following message. 

image.png

Could you please to advise why to appear this situation? Reckon Accounts approve multi user mode to do this tasks function that's normal and simple function.

One more error code always to appear please advise the fix solution for us.

image.png


Best regards,

Ms Yuen

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,256 Accredited Partner Accredited Partner
    edited January 2024

    You must wait until you can get into single user mode. Also your file is corrupt. Ring me

    Zappy 0407 744 914

  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer

    There are some parts of Reckon that can’t be accessed by 2 people at the same time. That is what used to be the case at least

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