Wages YTD have reset
It has just been brought to my attention that the YTD totals for everyones wages have reset back to zero during Dec. (total pay, taxable pay and tax paid) I have no idea why it has changed from one week to the next. The details for A/L, Personal leave and LSL haven't changed and have continued to accumulate correctly, any ideas?
Ta Jac
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Hi Jac
That does sound strange π€
Can you check that your Financial Year &/or Tax Year hasn't been set as January in Company Information (under the Company dropdown menu) ? :
Failing that, try running the Rebuild 3 times. This is under File > Utilities > Rebuild Data (For some reason, THREE rebuilds is known to fix a number of issues!)
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Good morning Shaz, we ended up having to Rebuild 3 times and that appears to have fixed the problem. Thanks for sharing that information, I'd never have come up with that.
Jac
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Good to hear that resolved it @Jac ππ»βΊοΈ
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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