Wages YTD have reset

Jac
Jac Member Posts: 5 ✭

It has just been brought to my attention that the YTD totals for everyones wages have reset back to zero during Dec. (total pay, taxable pay and tax paid) I have no idea why it has changed from one week to the next. The details for A/L, Personal leave and LSL haven't changed and have continued to accumulate correctly, any ideas?

Ta Jac

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,314 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Jac

    That does sound strange πŸ€”

    Can you check that your Financial Year &/or Tax Year hasn't been set as January in Company Information (under the Company dropdown menu) ? :

    Failing that, try running the Rebuild 3 times. This is under File > Utilities > Rebuild Data (For some reason, THREE rebuilds is known to fix a number of issues!)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Jac
    Jac Member Posts: 5 ✭

    Good morning Shaz, we ended up having to Rebuild 3 times and that appears to have fixed the problem. Thanks for sharing that information, I'd never have come up with that.

    Jac

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,314 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Good to hear that resolved it @Jac πŸ‘πŸ»β˜ΊοΈ

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)