Purchase Orders that can not be closed

ADNFinance
ADNFinance Member Posts: 7 Novice Member Novice Member
in Accounts Hosted

Hello every one.

Can anyone help me please?

We have some Purchase Orders that we can not close. They are all received in full, each line is closed, but the Purchase Order remains open. My next move would be to go into the PO and close it manually by ticking the "Closed" box, however I can not do this because it is shaded and can not be changed. How and why does this happen to some (only a few PO's)? How can I close them to not appear on the Outstanding PO Report? (It's not a closed period thing.)

Please refer to the attached screen print to see what I mean...

Thanks for any input

Closed PO.jpg


Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,835 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi There

    Does the corresponding Bill match the PO exactly ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • ADNFinance
    ADNFinance Member Posts: 7 Novice Member Novice Member

    This PO and at least one other one that I know of are used on multiple bills. Probably even across different financial years. But eventually, they are fully allocated / receipted / applied / whatever the word is...

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,835 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    What lines/amounts are showing on the Open Purchase Orders report as outstanding ? Mixed tax codes &/or negative lines can sometimes cause these issues.

    Also, is your Company File being Verified regularly ? Sometimes links & connections can get a bit skewed behind the scenes so I'd recommend running the rebuild 3 times (For some reason, THREE seems to solve a lot of issues!)

    This is under the File dropdown menu > Utilities > Rebuild Data

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • ADNFinance
    ADNFinance Member Posts: 7 Novice Member Novice Member

    Thank You Shaz.

    I must admit, it has been a very long time since the data was verified and rebuilt. I think your suggestion may have fixed my problem after a data verification. That PO is on longer showing as Outstanding. I will rebuild the data though, as suggested and add the utilities chores to the list of things to do. I shall be in touch if there are any more issues.

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