Re: Form Font change / security update 2023

Barbara_10862647

Given that the font I was using for purchase orders/invoices/statements was no longer supported due to the security update in 2023 , I painstakingly changed all forms in Reckon hosted to a supported font. However, I am still getting the 'font' error message when I print. Will this ever disappear?

Thanks

klaura

Hi Barbara_10862647,

We apologize if the problems persist. Could you please ensure that the fonts in these template sections have been changed to supported fonts? It's crucial to click on every section to confirm that all of the fonts are supported.

Best regards,

Unknown

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Tanvi_kataria

Hi @Barbara_10862647

Can you please share a screenshot for the error message, you encountered when printing?

Also, find the attached article for your reference - The font is not installed on this system warning appears when printing from Reckon Accounts Hosted - Reckon Help and Support Centre

Feel free to let us know for any concerns. Thank you!

Regards

Tanvi

Barbara_10862647

Just to reiterate - I have amended all fonts to a 'supported' font on all forms. Thanks

Barbara_10862647

I will check and give it a whirl...

Barbara_10862647

Thank you KLaura - problem solved. I wrongly assumed that because I had gone into the layout designer to change the fonts in each section that I had covered all bases. Apparently not!

Thanks again.