Sales Receipt not showing in Bank Reconciliation

Linda Hawkins
Linda Hawkins Member Posts: 34 Reckoner Reckoner
in Accounts Hosted

Any ideas? I have toggled from Custom Cash Sale to Custom Cash Receipt, and the deposit is still not displaying on bank rec?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited April 8

    Hi Linda

    The template won't affect where it posts but check the date on it & also the account it's depositing to (at the bottom) as it may be depositing to your Undeposited Funds

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Linda Hawkins
    Linda Hawkins Member Posts: 34 Reckoner Reckoner

    Thanks Sharon, I have checked the date and the bank account, both correct?

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    have a look at the register for the relevant bank and see if the amount is there and maybe inadvertently ticked in the Clear column

  • Linda Hawkins
    Linda Hawkins Member Posts: 34 Reckoner Reckoner

    Thanks Kris, I can't figure it out. The client originally had the deposit dated today's date, so I changed it to marry up with the bank statement . . . now it doesn't reconcile! Will see what occurs next week

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    That certainly sounds strange @Linda Hawkins 😖 Let us know what happens !

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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