Revoking your current MFA from your Reckon Accounts Hosted account 🔓

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Rav
Rav Administrator, Reckon Staff Posts: 16,032 Community Manager Community Manager
edited May 6 in Accounts Hosted

How to revoke your existing MFA from your account

There may be times where you need to change the current MFA source that is enabled on your account. For example, changing the phone number that your MFA codes are delivered to by SMS, or changing the authenticator app when upgrading your phone, or even changing your MFA source from SMS to authenticator app etc.

To do so, you'll need to revoke the existing MFA that you have enabled on your account and there are a few ways you can do so which I'll outline below.

Revoke with MFA code

1️⃣ Login to Reckon Accounts Hosted.

2️⃣ Click Login Security Settings (MFA) on the dashboard screen.

3️⃣ Select the Revoke MFA option.

4️⃣ Enter the MFA code received on your current MFA source ie. the existing authenticator app or phone number your MFA is currently set to and click Remove MFA.

ℹ️ MFA will be removed from your account and you will prompted to set it up again the next time you login.

Revoke with Recovery PIN

When you first setup MFA you were provided with a Recovery PIN. This can be used to revoke the existing MFA in the event that you don't have access to the existing MFA source.

1️⃣ Login to Reckon Accounts Hosted

2️⃣ When the MFA prompt appears, select the option to enter your Recovery PIN

3️⃣ Enter your Recovery PIN

ℹ️ MFA will be removed from your account and you'll be prompted to set it up again the next time you login.

Revoke MFA for your Reckon Accounts Hosted users

If you are the owner of the Reckon Accounts Hosted account, you have the ability to revoke MFA for the users in your account via the control panel in Reckon Accounts Hosted itself. Check out step by step instructions HERE.

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