Our Community is your online destination to share solutions, ask questions and get updates from fellow users, Partners and Reckon staff.
It looks like you're new here. Sign in or register to get started.
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Happy Tuesday everyone. My name is Robyn Kelly, I have been a Reckon Accredited Partner for 24 years and a BAS Agent for 13 years, since it's inception. I have recently come across small businesses needing to revoke MFA's for staff who have left employment. My Tip for this Tuesday is to make sure you have processes in…
I am trying to receive a code to log in to the portal and lodge stp but it's saying MFA not set up. I have been set up with MFA for years. I entered my recovery code but it says I have to set up MFA - same problem - not receiving code. I tried turning on/off flight mode as previously recommended but no change.
How to revoke your existing MFA from your account There may be times where you need to change the current MFA source that is enabled on your account. For example, changing the phone number that your MFA codes are delivered to by SMS, or changing the authenticator app when upgrading your phone, or even changing your MFA…
After setting up MFA on your Reckon Accounts Hosted account using an authenticator app (such as Google Authenticator), you may have noticed a user name appear in-app for the specific MFA entry such as the screenshot below. Where does this user name come from? Each Reckon Accounts Hosted login has a companion Reckon Portal…
What's happening? Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the compliance regulations set by the Australian Taxation Office (ATO), we are implementing mandatory multi-factor authentication (MFA) for Reckon Accounts Hosted starting from 15 May 2024. How do I…
Can I revoke the MFA and set up Google Authenticator App for 2 x Users? I work from home and my partner works from our workshop and we both log in to Reckon Hosted. At the moment the code comes to my phone - If I am not available to forward that code on to him he can't log in, it's ridiculous! If I set up the Authenticator…
I have 2 Reckon hosted licenses 1 owner and 1 user. I have sucessfully set up MFA on my owner license. I initally did set up MFA on the user license prior to 15th May however had the same issue with "NEXT" button when entering the MFA. So I revoked the MFA on the user license. I now cannot log in to my user license as when…
Good Morning. I have enabled MFA but have not been challenged at all since 15 May 2024 when logging in. Anyone else having this happen.
I have been going around in circles trying to get help with support to sign in to Reckon Hosted. MFA is enabled in Reckon portal but I cannot sign into Reckon Hosted on microsoft edge. I have revoked the MFA in the portal and signed in again but with the same result. I have also signed into google chrome to see if that…
Hi everyone We wanted to give you a heads up on upcoming changes on Multi-Factor Authentication (MFA) with Reckon Accounts Hosted. Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the regulations set by the Australian Taxation Office (ATO), we are implementing…
You could get a $100 voucher each month just by participating in the Community!
The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
This area contains info & announcements relating to the Reckon Community site itself.
Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
You'll find news, announcements and conversations about Reckon Payroll here!
Check out our Reckon Payroll how-to videos for tips & tricks and help with common tasks!
