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Happy Tuesday everyone. My name is Robyn Kelly, I have been a Reckon Accredited Partner for 24 years and a BAS Agent for 13 years, since it's inception. I have recently come across small businesses needing to revoke MFA's for staff who have left employment. My Tip for this Tuesday is to make sure you have processes in…
I am trying to receive a code to log in to the portal and lodge stp but it's saying MFA not set up. I have been set up with MFA for years. I entered my recovery code but it says I have to set up MFA - same problem - not receiving code. I tried turning on/off flight mode as previously recommended but no change.
How are all users of a Reckon Licence going to be able to receive a MFA code when you can only set one mobile phone number up to receive code? We currently pay for two licences and feel having a third licence for an employee that only works 6 hours per week most weeks to be a big expense to the company. Our main two users…
Can I revoke the MFA and set up Google Authenticator App for 2 x Users? I work from home and my partner works from our workshop and we both log in to Reckon Hosted. At the moment the code comes to my phone - If I am not available to forward that code on to him he can't log in, it's ridiculous! If I set up the Authenticator…
How do I set up MFA on a shared terminal where different people will be accessing it?
I have 2 Reckon hosted licenses 1 owner and 1 user. I have sucessfully set up MFA on my owner license. I initally did set up MFA on the user license prior to 15th May however had the same issue with "NEXT" button when entering the MFA. So I revoked the MFA on the user license. I now cannot log in to my user license as when…
Good Morning. I have enabled MFA but have not been challenged at all since 15 May 2024 when logging in. Anyone else having this happen.
I have been going around in circles trying to get help with support to sign in to Reckon Hosted. MFA is enabled in Reckon portal but I cannot sign into Reckon Hosted on microsoft edge. I have revoked the MFA in the portal and signed in again but with the same result. I have also signed into google chrome to see if that…
Hi everyone We wanted to give you a heads up on upcoming changes on Multi-Factor Authentication (MFA) with Reckon Accounts Hosted. Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the regulations set by the Australian Taxation Office (ATO), we are implementing…
I understand the importance of MFA We have a small business and my husband usually does invoicing, estimates etc at our factory and I do payroll, accounts, PAYG at our home office. We have one login. I there a way of having an email address(which we both have access to) or an app that we can both download so we don't have…
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