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Hi everyone, Just reaching out with some important, and really exciting, info regarding Reckon Payroll. Back in September, we shared news about changes to the sign-in screen and our efforts to enhance navigation within Reckon Payroll. Coming very soon.. Reckon Payroll will be unified with Reckon One to create a much more…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…
I am trying to receive a code to log in to the portal and lodge stp but it's saying MFA not set up. I have been set up with MFA for years. I entered my recovery code but it says I have to set up MFA - same problem - not receiving code. I tried turning on/off flight mode as previously recommended but no change.
How to revoke your existing MFA from your account There may be times where you need to change the current MFA source that is enabled on your account. For example, changing the phone number that your MFA codes are delivered to by SMS, or changing the authenticator app when upgrading your phone, or even changing your MFA…
After setting up MFA on your Reckon Accounts Hosted account using an authenticator app (such as Google Authenticator), you may have noticed a user name appear in-app for the specific MFA entry such as the screenshot below. Where does this user name come from? Each Reckon Accounts Hosted login has a companion Reckon Portal…
What's happening? Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the compliance regulations set by the Australian Taxation Office (ATO), we are implementing mandatory multi-factor authentication (MFA) for Reckon Accounts Hosted starting from 15 May 2024. How do I…
Can I revoke the MFA and set up Google Authenticator App for 2 x Users? I work from home and my partner works from our workshop and we both log in to Reckon Hosted. At the moment the code comes to my phone - If I am not available to forward that code on to him he can't log in, it's ridiculous! If I set up the Authenticator…
I have 2 Reckon hosted licenses 1 owner and 1 user. I have sucessfully set up MFA on my owner license. I initally did set up MFA on the user license prior to 15th May however had the same issue with "NEXT" button when entering the MFA. So I revoked the MFA on the user license. I now cannot log in to my user license as when…
Good Morning. I have enabled MFA but have not been challenged at all since 15 May 2024 when logging in. Anyone else having this happen.
I have been going around in circles trying to get help with support to sign in to Reckon Hosted. MFA is enabled in Reckon portal but I cannot sign into Reckon Hosted on microsoft edge. I have revoked the MFA in the portal and signed in again but with the same result. I have also signed into google chrome to see if that…
Hi everyone We wanted to give you a heads up on upcoming changes on Multi-Factor Authentication (MFA) with Reckon Accounts Hosted. Ensuring the security of your data is a top priority for us at Reckon. In line with this commitment and the regulations set by the Australian Taxation Office (ATO), we are implementing…
I understand the importance of MFA We have a small business and my husband usually does invoicing, estimates etc at our factory and I do payroll, accounts, PAYG at our home office. We have one login. I there a way of having an email address(which we both have access to) or an app that we can both download so we don't have…
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