Authenticator Issue

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GlennFordham
GlennFordham Member Posts: 6 Novice Member Novice Member
in Accounts Hosted

I am using a Authenticator to log into Reckon Hosted, the issue I'm having is its under my name, my partner would also like to log on from home when I'm not using reckon.

How can she log on without my authenticator, can she register to have an Authenticator without buying an extra licence?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,372 Reckon Community Manager Community Manager

    Hi @GlennFordham

    Your MFA code will come through to the one source that you've setup so in this case, if you've setup MFA with an authenticator app on your phone and your partner tries to login to the same account elsewhere they will be prompted for the MFA code from your authenticator app.

    I'd recommend taking a look at the info HERE from our FAQ on MFA for Reckon Accounts Hosted.

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