Desktop Premier 2024 Ports?

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10187??

UDP or TCP?

In, out or both?

This really needs to be in the user guide released with the software!

Answers

  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 246 Reckon Staff
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    Dear @Anne_10599324 ,

    It would be Port 10187 on TCP/IP.

    The QBDataServiceUser would be 34.

    We will be updating our article here: https://help.reckon.com/article/enblspc3sq

    To reflect these changes.

    Kind regards,

    Alexander McKeown

    Reckon Senior Technical Support

  • Anne_10599324
    Anne_10599324 Member Posts: 6
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    Thanks. Why is this information not in the user guide that comes with the software? Sysadmins know to go looking for the port, and lets face it, its not hard to work out what the port will be, but your average user would not and be pulling their hair out trying to work out what is causing the error code.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,680 Community Manager Community Manager
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    Appreciate the feedback on this @Anne_10599324

    We've updated our installation and upgrade guide to include a section on multi-user and firewall configuration which you'll find HERE 🙂

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.