Desktop Premier 2024 Ports?

Anne_10599324
Anne_10599324 Member Posts: 8 Reckoner Reckoner
in Reckon Accounts (Desktop)

10187??

UDP or TCP?

In, out or both?

This really needs to be in the user guide released with the software!

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 596 Reckon Staff Reckon Staff

    Dear @Anne_10599324 ,

    It would be Port 10187 on TCP/IP.

    The QBDataServiceUser would be 34.

    We will be updating our article here: https://help.reckon.com/article/enblspc3sq

    To reflect these changes.

    Kind regards,

    Alexander McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • Anne_10599324
    Anne_10599324 Member Posts: 8 Reckoner Reckoner

    Thanks. Why is this information not in the user guide that comes with the software? Sysadmins know to go looking for the port, and lets face it, its not hard to work out what the port will be, but your average user would not and be pulling their hair out trying to work out what is causing the error code.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager

    Appreciate the feedback on this @Anne_10599324

    We've updated our installation and upgrade guide to include a section on multi-user and firewall configuration which you'll find HERE 🙂

  • Anne_10599324
    Anne_10599324 Member Posts: 8 Reckoner Reckoner

    Cheers Rav! I could always work out what they are, but someone new to a multi user setup would be pulling their hair out

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