API SUPPORT still not resolved

cosmic
cosmic Reckon Developer Partner Posts: 1,124 Reckon Legend Reckon Legend
in Reckon API

Case no. CAS-296857-M9L6N2

Hi API support ,

We are following this case from Friday, still we have no response.

The client is a large Reckon user , we are migrating to new data file .

We have deadline for this

thank you

Cosmic Accounting Group

Accountants and Tax Agents 22397009

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    @cosmic Hi Chandra

    Nick responded to the case on Friday at 5:10pm and again this morning at 9:27am today to follow up.

    Can you please review the emails and info that the team have sent through. Nick will also send through the email that was sent earlier again now.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • cosmic
    cosmic Reckon Developer Partner Posts: 1,124 Reckon Legend Reckon Legend

    Hi Rav

    NO

    i did not get his email trouble shooting

    thanks

    chandra

    Cosmic Accounting Group

    Accountants and Tax Agents 22397009

Categories