EOFY Reckon Payroll report

I am following the instructions for Reconciling your EOFY in Reckon Payroll - Web.

When I generate the EOFY report and try to Print, the Print is like a screen shot rather than the whole document. As a result it does not print all the information such as all the columns and all the records.

Also, it does not include a terminated employee that had YTD totals carried over from Payroll Premier. They were terminated prior to commencing Reckon Payroll. I was told to archive their details in Reckon Payroll. How can I check that the employee has had their records lodged correctly?

Comments

Rav

Hi @Therese R

A couple of things to cover here. First up, in regard to printing the EOFY finalisation, are you trying to print using the Print button within Reckon Payroll itself OR are you using a print option from your browser?

I'd recommend using the print button on the EOFY report and ensure your layout/orientation is set to landscape. Doing so should allow the report to print with all columns visible. I've put together a quick screen recording below.

In regard to an employee not appearing in your EOFY finalisation, we've found that the EOFY finalisation screen currently isn't presenting employees that only have initial YTD balances but haven't been included in a pay run created within Reckon Payroll.

The good news is, the team have already got a fix for this which is currently undergoing testing and its going to come through to Reckon Payroll hopefully toward the end of this week.

If you have any questions around this please let me know.

Therese R

HI Rav

Yes that is exactly what I did but when I do it, the view of the report is narrow

You can see it stops and Bonus & Commissions- I am unable to widen on the screen.

When I click Print, this is what it shows:

Sorry for privacy reasons unable to show you the details. So it will only print what is showing and that includes only about 9 of 23 employees. So I then have to view another block of employees and print those.

I can see your report is doing something similar - but as you only have 2 employees it works.

Also, there is no total on the report like in the Payroll Summary report. It would be good to have a total or failing that, an option to export to excel?

With the second question, does that mean I should wait before processing year end so that the terminated employee is shown?

Rav

I know this is going to sound silly but can you do me a favour and scroll the outer navigation bar to the bottom on the EOFY screen and then try the print option again.

Does that give you a different result or still the same?

I added a few more employees to my book (although I still don't have 23 employees) and I can see what you're referring to in terms of some employees getting missed. In my case however, I noticed that if I scroll to the bottom and then use the Print option, the report prints with everyone but I'm not sure if a list with 23 employees will behave the same so please let me know.

With the second question, does that mean I should wait before processing year end so that the terminated employee is shown?

In regard to the above, you have a couple of options; you can finalise the employees that are currently appearing in the EOFY finalisation and then once the fix is released send another finalisation but just for the employees who were missing.

Wait for the fix to be come through hopefully later this week, and send through one EOFY finalisation with everyone.

Therese R

HI Rav

I scrolled to the end and printed it. Only the employees on the screen printed. If I changed to Portrait layout, more fitted on but not all the columns. And no totals at the bottom of the report.

I can see the totals in the side panel but this disappears as you scroll down so not good for comparing which is what is suggested in the how to notes. Printing it out in full to compare and extract data to a spreadsheet is what I am aiming for. I need to do this so that I can reconcile to our Reckon accounts hosted balance sheet and P & L - hence my suggestion of at least being able to extract all of this to excel.

For the second question, I will wait for the fix to come through. Our next payroll is Monday 1 July, can I still do this payroll even if I haven't completed the EOFY processes?

AndrewN

I am having the same issue.

When I print my EOFY table I would like all the staff in the one document, not have to print it many times and then somehow merge the multiple pages. I use a lot of software and this is the first time I have seen both the adobe and microsoft print to pdf file acting like a screen grab.

Come on guys … this is unprofressional.

Rav

Hi folks

I've just had a word with the product team around the printing situation and the good news is, we've got a solution for this which is currently underdoing some dev work at the moment. Once its complete and passes testing it'll be released into the Reckon Payroll service.

I can't provide a firm release date just yet but I believe it should be within a couple of weeks. I'll keep you posted with more info as the team progress with the work on this.

Therese R

Thanks for the update Rav but it is going to make year end reconciliation extremely cumbersome and slow.

I have started the process and hopefully will obtain some tips from the Webinar this afternoon.

Basically though, I am adding the Reconciliation Report from the old Payroll Premier to the Payroll Summary Report which will capture the YTD figures migrated across. Then I will compare these totals to the EOFY multiple page printouts (very annoying) and hopefully they agree. This will prove the YTD figures migrated properly. Then to reconcile to Reckon Accounts hosted to ensure all totals agree. The only benefit is that the Payroll Summary report can be extracted into Excel from Reckon One . Please, it would be great to have the EOFY report able to do the same with totals please!

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