Update STP2 Bug salary sacrifice

Bakerc
Bakerc Member Posts: 21 Novice Member Novice Member
in Reckon Accounts (Desktop)

Hi there

I see there was a Reckon update in August last year for the STP2 reporting incorrectly Salary sacrifice in the Gross.

As I didn't do this update I'm thinking that the STP2 finalization file will also be incorrect.

To fix this can I just update Reckon to the 2024/2025 version, run the finalisation for 2023/2024 payroll year, or do I need to uninstall the 2023/2024 Reckon version then reinstall the August file update, run the STP2 Finalisation for 2023/2024, then update to Reckon 2024/2025?

Hope that makes sense 😀

Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    Answer ✓

    Hi @Bakerc

    Yes, you can upgrade to the 2024 version of Reckon Accounts then run an EOFY finalisation for 2023/24 in the newer edition.

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 596 Reckon Staff Reckon Staff

    Dear @Bakerc ,

    This issue was mostly resolved via a workaround.

    You can find this fix here: https://help.reckon.com/article/6ta2t8b9e2

    While some of the terminology is a little outdated, this workaround will correctly setup SalSac to RESC.

    Keep in mind: if you are checking the Payment Summaries to Print/Email, they will not pick up the SalSac figure due to the new STP Phase 2 Tax Tracking Type, but it will appear accurately in the STP/EOFY reporting.

    Kind regards,

    Alexander McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • Bakerc
    Bakerc Member Posts: 21 Novice Member Novice Member

    Thanks Alexander

    I don't think this was the answer I'm looking for.

    Basically can I upgrade to the new version of Reckon and run a prior year STP2finalisation.

    We have had the whole year on STP2, so I'm thinking that it should be okay.

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    I usually install the new version before I uninstall the old one, of any program, just as a precaution.
    I believe your process will work

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    I do know with Reckon Hosted you can definitely upgrade and then run the 2024 finalisation, so I believe the same would apply to Desktop

  • Bakerc
    Bakerc Member Posts: 21 Novice Member Novice Member

    Thank you all

    I've updated Reckon to 2024 and ran the EOY finalisation again for 2023/2024 year and seems to be okay, the total of the exported file from Reckon agrees to what I should have.

    When I look at the details on the GovConnect however they are exactly the same as prior to the upgrade, so hopefully it is all good.

    Many thanks

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    yes the upgrade wouldn’t have changed anything

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