Unable to create fortnightly payrun

twinning

Hi, I have created the first payrun for 2024-25 using unscheduled option.

and I have already paid it and submitted to ATO. Now I wanted to created next fortnight (1-14/07/24), but it does not give me an option to create fortnightly. If I do this, it goes back to 23-24 FY.

Alexis McKeown

Dear @twinning ,

This is usually due to how Schedules operate in the Payroll system.

A schedule must progress through each fortnight without skipping any fortnightly pay.

As such, it's likely your last pay of the 23-24 FY was unscheduled, causing this issue.

The best fix would be to run a "dummy" scheduled payrun with only one employee in it with no pay, then attempting to create this fortnight's pay via scheduling, then delete the dummy scheduled pay.

This should correct the dates back to FY 24/25.

If this doesn't work, it's likely because the fortnight for 24/25 FY has not yet passed, and it is preventing future-dated pays from being processed.

Kind regards,

Alexander McKeown

Reckon Senior Technical Support

twinning

I am 100% sure the last fortnight (3-16/6/24) for FY 23-24 was a scheduled one.

However, the first fortnight for FY 24-25 (17-30/6/24) paid 1 July 2024, was unscheduled (I had to due to this issue).

For the dummy payrun, upon selecting Fortnightly, it reverts to 1/6/23- 30/6/24 financial period (as per screenshot) :(

Alexis McKeown

Dear @twinning ,

Then I believe it to be the latter issue - as the first fortnight of the 24/25 FY has not yet occurred, the system is likely not allowing you to process the pay.

You will need to wait for the pay date to occur to pay the payrun.

Kind regards,

Alexander McKeown
Reckon Senior Technical Support

twinning

Hi, still the same, it will not allow me to create a scheduled fortnightly payrun. any suggestions please?