Holiday and personal are not calculating correctly
Once again, the payroll holiday and personal are not calculating correctly. this was fine up to the last pay date. Can anyone advise why this keeps happening..
Answers
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Can you upload a screenshot of one of the employee’s leave tabs that it’s happening for & their latest paycheque where it’s not accruing (You can black out any identifying detail) ?
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As you can see the hours used this year has gone to nil on both Holidays and Personal. Actual Personal used is 21.66 Holidays 53.98. the Available hours are correct. On some the YTD has gone back to 0.
I have manually inserted the Hours used, but has still gone back to 0
Quite a mystery.
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💡Ah … I see the 2 problems … The “Max hours …” fields should always be BLANK & the “Reset hours …” checkboxes need to always be UNTICKED.
That setup is not only telling the system to STOP accruing leave once those balances are reached but to also clear out & restart the accruals every year ! 😬
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Thanks for your advice. this is the way my previous BAS agent set it up
I will rectify it immediately
Teresa
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