EOY discrepancy

Kali

Hi Rav,

Whilst reconciling EOY I have come across one employee's totals that don't reconcile.

This particular employee had YTD figures entered from Payroll Premier (July 23 to Sept 23):

And pays entered inside Reckon Payroll since October 23:

If you add the figures from the two screenshots together; all figures reconcile apart from gross earnings.

The EOY summary appears to have accounted for the YTD earnings + leave figures twice?

Alexis McKeown

Dear @Kali ,

What is the effective date of your YTD figures?

Also, when did you start paying your employees in the software?

Kind regards,

Alexander McKeown

Reckon Senior Technical Support

Kali

Hi Alexander,

Effective date of YTD figures is 23/9/2023.

First live pay run has a pay run date of 2/10/2023 and a payment date of 3/10/2023.

Cheers,

Kali

Kali

Hi Alexander,

The effective date of the YTD figures is 23/9/2023.

And we started processing payroll live through Reckon Payroll WE 30/9/2023.

Cheers,

Alexis McKeown

Dear @Kali ,

Did you add in additional figures in any payrun to cover the YTD?

Doubling like this normally appears if the YTD has been entered in the employee record, but also paid to the employee in a payslip.

If this is not the case, then I would suggest the following:

1. Go to Employees.
2. Find an employee who's YTD is doubling.
3. Click Edit Details.
4. Go to Initial YTD's.
5. Click on any Initial YTD item that is doubling.
6. Click on the red trash-can icon next to the name of the item. This will delete it.
7. Once taken back to the Initial YTD's screen, click Add.
8. Add the item back in with the same dates, and same figures.
9. Press Save & Continue once all items have been handled this way.

This should "refresh" your YTD figures to report accurately.

Kind regards,

Alexander McKeown

Reckon Senior Technical Support

Kali

This employee is a closely held payee employee if that means anything on the back end?

Kali

Hi Alexander,

I did what you suggested above and it didn't work, when I reentered the YTD figures it went back to the same inflated figures?

If I remove the YTD entries entirely then it's correct?

I am certain I wouldn't have processed the YTD figures as a live pay and if I had, wouldn't this show up on a pay summary or pay details report for that employee (which it doesn't)?

Alexis McKeown

Dear @Kali ,

I will send you a private message and follow up from there.

This sounds like it may require further investigation.

Kind regards,

Alexander McKeown

Reckon Senior Technical Support