Reckon Accounts Hosted Multi User Mode ?

15678341
15678341 Member Posts: 2 Novice Member Novice Member
in Accounts Hosted

Hi, I have been only using Reckon Accounts Hosted in single user mode. I now have someone to help me and have created a new profile in my account - my question is, can we both use the file at the same time (this would be infrequent) using the same username and password on the initial window to get into the dashboard / control panel / launch accounts area then using different profiles (Admin and User2) to login to the actual file?

OR do i need to pay for a whole new subscription / username to allow this?

We have just tried it for the first time today and while user 2 was logged in and on multi user mode when i tried to login as Admin it ended their session and let me in instead…

Just confused as to what the multi-user mode actually allows?

Thank you

Best Answer

  • Kris_Williams
    Kris_Williams Member Posts: 3,608 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    Answer ✓

    no only one login at a time per license. If you had 2 licenses and were in multi user mode you would both be able to access the file at the same time

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