#TipTuesday: Support & Documentation

Alexis McKeown

Greetings again! Stay a while and listen.

Today's #TipTuesday is going to be about getting extra help from Reckon.

Reckon has a variety of self-help sections across our platforms that you can use to get support and tips for your product.

This article will list all available help resources that you can use.

Help Articles

Reckon has plenty of articles, how-to's, troubleshooting, and technical support documentation on our frequently-updated Help website.

You can find our Help website here:

https://help.reckon.com/

YouTube Channel

In the digital era, more and more content is found in quick, easy to watch video format. That's why we here at Reckon embrace modernity - we have a YouTube channel!

Our YouTube channel uploads helpful how-to videos and recorded webinars on our products. Our videos often star one of Reckon's experts when it comes to explaining our products.

You can find our YouTube channel here:

https://www.youtube.com/%40ReckonHQvideos

Accounting & Bookkeeping Support

Need help balancing the books? Unsure why your profit and loss margin just isn't lining up?

Reckon has a wide network of accredited and professional partners that team up with Reckon to give you the smoothest supports when it comes to all the nitty-gritty accounting work.

You can reach out to your local partner by using our Partner Search website, located here:

https://partnersearch.reckon.com/

Support Tickets

Couldn’t find the answer you were looking for from the above resources?

Our Technical Support team is here to help!

Feel free to lodge a support ticket with us. Remember to add as much detail as possible to the issue you’re experiencing so we can avoid any back and forth and get back to you with a resolution.

You can submit tickets here:

https://www.reckon.com/au/support/ticket

We're always ready and willing to help not just on Community, but on all of our other platforms as well.

I hope you've all enjoyed today's #TipTuesday!

Alexander McKeown

Reckon Senior Technical Support