Customer Portal
Glenys
Member Posts: 17 Reckoner
Hi, I have gone into the Customer Portal today to upload my STP in Gov Connect have signed in and it has gone to the next step, Multi-Factor Authentication, and I have always had a code sent to my phone, but today it is saying to enter the 6-digit code from your authentication app (eg Google Authenticator) I don't have the app and don't understand why it has changed? Any ideas of why it has changed? and what do I need to do. Thanks
1
Answers
-
Thanks Lucas, will wait for the result
0
This discussion has been closed.
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 36 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 28 Reckon Mate App
- 2.7K Reckon One
- 12 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 22 Reckon Insights
- 100 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community