Redoing an ABA file after correcting an error

JenSchmidt

I have made an error on the process date when doing payroll in Reckon Accounts Hosted. The ABA file was uploaded to the bank but I have since deleted the batch payment. How do I fix this in Reckon. Do I delete the pay run and redo?

Alexis McKeown

Dear @JenSchmidt ,

To delete payruns, you will need to delete each payrun individually across each employee paid.

Before handling any deletions, we strongly recommend doing a backup of your company file data. Once data is deleted, there is no way of restoring the data.

To delete payruns, do the following:

1. Go to the Employees Centre.
2. Left-Click an employee who's payrun you need to delete.
3. On the right-hand side, you should see a list of paycheques.
4. Open up the paycheque you need to delete.
5. On your keyboard, press Control + D to delete the payrun.

Repeat this process for each employee and each payrun you need to delete.

Kind regards,

Alexander McKeown

Reckon Senior Technical Support

Acctd4

Hi @JenSchmidt

Are you just saying the Paycheque dates were wrong & you've since deleted the ABA file ? If so, just edit them to what they should be & submit a Full File Replacement STP submission.

If you deleted the actual Paycheques themselves then yes, you'll need to re-enter them.

Nicky

Thank you @Acctd4 you just saved me waiting on hold for a long time trying to get an answer and you solved my problem.

Acctd4

Great to hear @Nicky ! 👏🏻👌🏻☺️

JenSchmidt

Thanks Alexander

That's what I thought but wanted to check first.

Alexis McKeown

Dear @JenSchmidt ,

It's never a problem - if there's anything else I can do to help, just let me know.

You're always welcome to post here on the Community. 🙂

Kind regards,

Alexis McKeown

Reckon Senior Technical Support