I have made an error on the process date when doing payroll in Reckon Accounts Hosted. The ABA file was uploaded to the bank but I have since deleted the batch payment. How do I fix this in Reckon. Do I delete the pay run and redo?
Dear @JenSchmidt ,
To delete payruns, you will need to delete each payrun individually across each employee paid.
Before handling any deletions, we strongly recommend doing a backup of your company file data. Once data is deleted, there is no way of restoring the data.
To delete payruns, do the following:
Repeat this process for each employee and each payrun you need to delete.
Kind regards,
Alexander McKeown
Reckon Senior Technical Support
Hi @JenSchmidt
Are you just saying the Paycheque dates were wrong & you've since deleted the ABA file ? If so, just edit them to what they should be & submit a Full File Replacement STP submission.
If you deleted the actual Paycheques themselves then yes, you'll need to re-enter them.
Thank you @Acctd4 you just saved me waiting on hold for a long time trying to get an answer and you solved my problem.
Great to hear @Nicky ! ππ»ππ»βΊοΈ
Thanks Alexander
That's what I thought but wanted to check first.
It's never a problem - if there's anything else I can do to help, just let me know.
You're always welcome to post here on the Community. π
Alexis McKeown
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