transfer ownership of Reckon Govtconnect subscriptions

Kerrynweir

I am leaving the organisation and need to transfer the companies to another user who I have previously shared the files with. Can anyone tell me how to do this thanks

Alexis McKeown

Dear @Kerrynweir ,

If the ABN is registered under an email address that shares a private domain (eg. not @gmail.com; @bigpond.com; etc), you can make a request to Reckon in order to transfer the ABN from your account to their account.

If the email address domain is different, or has a public domain like GMail, then you will need to fill a statutory declaration and provide this to our support team. We can then process the ABN transfer on our end.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support

Kerrynweir

Hi Alexis it is a company email address so how do I go about requesting the transfer?

Thanks

Alexis McKeown

Dear @Kerrynweir ,

You can do this by submitting a ticket to our support team here: https://www.reckon.com/au/support/ticket .

You will need to list the ABN, the email it's currently registered under, and the email it needs to be transferred to.

Kind regards,

Alexis McKeown

Reckon Senior Technical Support