Autofill User Name (in Reckon Accounts Hosted) is incorrect. How do I change/delete?

Question

Howdy.

When I log in to Reckon (Accounts Hosted) the auto filled username is incorrect. It is an old username. How do I delete it?

Thank you!

Allie2021 · Answer

Okay so did all that and no change in the old user name popping up each time. 😩

Thanks anyway Jason. Appreciate it. 👍

Jason Zhu · Answer

I'm sorry to hear that didn't work for you.

As an alternative, you might want to try clearing your browsing data and cookies. Just keep in mind that this will also delete other saved information, so be sure you want to proceed before doing so.

Allie2021 · Answer

Unfortunately that hasn't worked.

I couldn't see the user name in question in the User / Passwords list.