MFA help

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Crown Connections Australia
Crown Connections Australia Member Posts: 13 Reckoner Reckoner
in Accounts Hosted

Hi all.

I just got a new phone and the authenticator app hasnt copied over with Reckon and Xero added.

I don't know the 6 digit recovery code and dont wont to keep guessing and get locked out.

Any help appreciated.

Jay

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  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 565 Reckon Staff Reckon Staff

    Dear @Crown Connections Australia ,

    I will send you a private message to help clear off the MFA.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018

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