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ETP amounts not showing when I try to lodge the STP Phase 2

MelRedwin

I've read the posts about STP Phase 1 last year. I am on Phase 2. Just trying to lodge at the moment and nothing is showing in the ETP column. I'm stumped, help would be greatly appreciated!

Accepted answers

All comments

Tanvi_kataria

Morning @MelRedwin

Please find the attached article for your reference - STP Phase 2 changes in Reckon GovConnect - Reckon Help and Support Centre

I hope this helps you and clarify your query. Feel free to let us know for any concerns. Thank you!

Regards

Tanvi

Acctd4

Hi @MelRedwin

Make sure you have "Terminated" the employee first, as termination is what drives the ETP reporting 😊

MelRedwin

Thanks Shaz

Employee definitely terminated first and it is showing as Final Event Yes

MelRedwin

Actually I didn't terminate, only ended employment. In termination screen now…

Acctd4

If still not displaying, it will likely be due to incorrect Tax category mapping for the applicable Payroll Items 😬

Reeta Paudyal

Hi @MelRedwin ,

Thank you for your query.

To ensure a smooth process, please follow the termination guide I’ve linked here:

https://help.reckon.com/article/q5rnmhyjo4-kba-5025-terminating-an-employee-in-accounts-business-2013-and-later

It’s essential to complete each step as outlined in the guide, particularly when selecting the correct tax category. By adhering to these instructions, we can avoid any potential issues down the line.

If you have any questions or need further clarification as you go through the process, please don’t hesitate to reach out!!!

Kind regards,

Reeta

MelRedwin

Thanks Reeta

I've terminated staff member and it's listed as ETP on payroll but when it's gone through to STP it's showing in the lump sum column and not the ETP column..

Reeta Paudyal

@MelRedwin ,

If you have processed the termination pay according to the article mentioned above, please ensure, as Shaz mentioned, that the termination payment pay item is linked to the correct tax category.

Additionally, if you are unsure, you can double-click on the pay item you are using to check its settings.

Hope this helps.

Regards,

Reeta

Acctd4

Hi @MelRedwin

Is it actually a Lump Sum that you're paying ? Lump Sums are not ETPs, only these payments :

Only these highlighted Tax Tracking Types are reflected as ETPs:

Lump Sums are reflected independently, as part of the standard Income Statement (previously referred to as "Payment Summary" or "Group Certificate") just as they were in the old format, pre-STP:

So it sounds like your STP is actually correct, as is 😊

MelRedwin

Thanks for your help everyone :)

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