How to edit amount "Paid" in the invoice section?

sherina79
sherina79 Member Posts: 42 Reckoner Reckoner

How will I prepare invoice which shows amount previously paid by customer.

There is paid amount but I do not know how where do I put the amount.

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 601 Reckon Staff Reckon Staff

    Dear @sherina79 ,

    You will need to undo the payment linked to the invoice - you can do so by clicking on the payment listed in the invoice, then click "Unlink".

    This should set the payrun back to draft, and then modify the payment. You can then re-link it to the Invoice.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018