Error Code 7005

Question

Hi

I have just installed the latest version of Reckon Accounts Personal Plus V31.

but unfortunately each time I go to access a report I get an Error message 7005 & then the system shuts down.

Can you please provide assistance & advise how to remedy this problem

It is very frustrating.

Thankyou

Rob Macri

David Szabo · Answer

Hi I have just encountered the same Error Code 7015 issue.  I am using Reckon Accounts Personal Plus V31 and have recently upgrade from Windows 10 to Windows 11.

I have done 3 X uninstalls and installs of the software this morning.    The other issue I have is that I cannot backup my data - I will start a new thread about this shortly.

Rav · Answer

Hi @1133581

Does this error message appear when you attempt to generate a specific report or does it occur regardless of which report you attempt to access?

I know this might sound a tad strange but is your file name longer than 8 characters in length? If so, can you please shorten it to something less than 8 characters in length then retry.

Failing that, I'd recommend trying a clean uninstall and reinstall which we've got instructions on here -

https://help.reckon.com/article/ily7uoxuo3