Error Code 7005

1133581
1133581 Member Posts: 1 Novice Member Novice Member
edited January 1 in Personal Plus and Home & Business

Hi

I have just installed the latest version of Reckon Accounts Personal Plus V31.

but unfortunately each time I go to access a report I get an Error message 7005 & then the system shuts down.

Can you please provide assistance & advise how to remedy this problem

It is very frustrating.

 Thankyou

Rob Macri

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Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager

    Hi @1133581

    Does this error message appear when you attempt to generate a specific report or does it occur regardless of which report you attempt to access?

    I know this might sound a tad strange but is your file name longer than 8 characters in length? If so, can you please shorten it to something less than 8 characters in length then retry.

    Failing that, I'd recommend trying a clean uninstall and reinstall which we've got instructions on here -

    https://help.reckon.com/article/ily7uoxuo3

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