Superannuation

lesley_9730541
lesley_9730541 Member Posts: 98 Reckoner Reckoner

I have added a new super fund to the list of super funds in reckon payroll but when I go to add this fund to a new employee this new super fund is not showing in the list

It however is showing in the list of active super funds in the super fund section.

How do I get it to show when adding to an employee??

Thank you

Comments

  • Reeta
    Reeta Reckon Staff Posts: 207 Reckon Staff

    Hi @lesley_9730541 ,

    Thank you for your query.

    Could you please explain the steps you are taking to add the superannuation fund? Is the newly created superannuation fund set as the default option? If it is not set as the default fund, when you navigate to the employee tab and attempt to add a superannuation fund, please select 'No' in response to the question regarding the use of the default fund. This option should result in the available superannuation funds being populated.

    I have attached an image below for your reference. I hope this helps to the issue.

    If you have any further questions, please do not hesitate to contact us.

    Kind regards,

    Reeta

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