How to change to new superfund for one employee when payrun batch has already been paid through Beam

RosieP

I have an employee who had an incorrect superfund ABN (old superfund) for a past payrun. Recent payruns have the correct superfund ABN (new superfund) and related super amounts have successfully been paid through Superstream. All payroll super batches have been processed and paid through Beam except for the super amount linked to the old superfund.

Problem: The payslip showing the old superfund does not automatically pick up the new superfund. Therefore the super amount for this past payslip cannot be paid. The remaining employees in the batch have been paid through Superstream and therefore the payrun can no longer be amended/reverted to draft.

What do I need to do in order to pay this employee's super?

An idea is to perhaps have a dropdown box for each employee in Superstream batch under the "fund name" tab in order to edit/choose the latest superfund. So then the super can be paid easily via Superstream - Beam. That would make Superstream more intuitive. Though it would need to update the payslip also.

Two different issues - amending the payslip to show the new superfund and more importantly allowing the payment to be processed. However, back to my question, What do I need to do to pay this employee's super?

klaura

Hi @RosieP,

Unfortunately we cannot revert the pay run to draft status as the superannuation payment has already been processed. In this case, I suggest making a direct payment to the employee's superannuation fund.

Alternatively, you may consider using a clearing house to pay the super. To generate a Superannuation Batch File (SAFF), please select the Batch Option in the upper right corner of the screen. You can modify the employee's superannuation information by opening the file in Excel. Then submit to your preferred clearing house.

We're working with Beam to improve the process when changes are required to a pay run when a super payment has already been processed.

Best regards,

Karren