I couldn't amend long service leave setting

307723455594884259
307723455594884259 Member Posts: 13 Reckoner Reckoner
in Reckon Payroll
Screenshot 2025-05-01 at 9.16.34 pm.png Screenshot 2025-05-01 at 9.16.16 pm.png

Accrual Rate remains 0 after saved. it should be 0.01667

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 428 Reckon Staff Reckon Staff

    Hi @307723455594884259

    If you can please confirm whether you are updating the leave balance in Employee - Leave tab as in the screenshot:

    image.png

    Have you tried to update the balance using the Edit Details on the top right corner of the employee name?

    image.png

    followed by updating the details in Option 4 as mentioned below -

    image.png

    If not, please try and follow the steps and save. Once saved, go to employee - Leave and confirm if the balance is updated.

    Feel free to reach out if any concerns/issues. If required, I will request access to your book and will investigate further for you. Thank you!

    Regards

    Tanvi

  • 307723455594884259
    307723455594884259 Member Posts: 13 Reckoner Reckoner

    No. I wan't amending the balance. I was setting up this employee. Payroll- Employees- leave- edit Long Service Leave- change Accrual rate to 0.01667 per time worked.

    Screenshot 2025-05-02 at 2.58.00 pm.png

    this is what it should be look like:

    Screenshot 2025-05-02 at 3.01.18 pm.png
  • 307723455594884259
    307723455594884259 Member Posts: 13 Reckoner Reckoner

    This has been fixed now. no more questions

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