How to enable access to the clipboard if I didn't do it?

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System
System Member Posts: 242 Moderator Moderator
in Accounts Hosted
This discussion was created from comments split from: New Hosted Experience only for some of our users? And clipboard issues.
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  • CareyPoulter
    CareyPoulter Member Posts: 15 Reckoner Reckoner
    https://community.reckon.com/discussion/comment/20653741#Comment_20653741

    Hi Rav - how do you go about allowing access to the clipboard if you didn't do this initially when first logging into the new platform?

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,376 Reckon Community Manager Community Manager

    Hi @CareyPoulter

    Which browser are you using? If you're using Chrome, take a look at the below icon on the right of your address bar. If you click that it should bring up the prompt to allow pop-up's again

    image.png
  • CareyPoulter
    CareyPoulter Member Posts: 15 Reckoner Reckoner

    Thanks. I've found an earlier reply you gave about fixing this issue and am working through those steps. I am using Chrome. Will come back to you if I don't have any success. Thanks for your prompt response.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,376 Reckon Community Manager Community Manager

    No problem at all, let us know how you get on 🙂

  • CareyPoulter
    CareyPoulter Member Posts: 15 Reckoner Reckoner

    Clipboard now working !

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