Reckon Payroll not accruing annual or personal leave.

Suzanne DiStefano
Suzanne DiStefano Member Posts: 58 Reckoner Reckoner
in Reckon Payroll

Hi

Just enquiring if anyone has come across an issue of reckon payroll not accruing annual and personal leave even though its set up correctly in the employee profile ?

Thanks

Renee

Comments

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 428 Reckon Staff Reckon Staff

    Hi @Suzanne DiStefano

    Could you please check if the Options are enabled for the preferences of the leave Pay items, as shown in the attached screenshot?

    image.png


    Check this out for your reference - Annual leave not accruing for new employee — Reckon Community

    Regards

    Tanvi

  • Suzanne DiStefano
    Suzanne DiStefano Member Posts: 58 Reckoner Reckoner

    Yes these options are enabled.

    It has only affected 2 full time employees not all of our full time employees which is odd

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 428 Reckon Staff Reckon Staff

    Are you using the same pay items for these 2 employees?

  • Suzanne DiStefano
    Suzanne DiStefano Member Posts: 58 Reckoner Reckoner

    Yes we are, the same set up as all our full time employees

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 428 Reckon Staff Reckon Staff

    I am messaging you privately, if you can please provide me with the following information and will have a look for you. Thank you!

    Regards

    Tanvi

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