I have an issue where a supplier PO which has been received in full, is still showing as an open purchase order.
Any suggestions on how to clear this?
Hi @JO-ANNE_7327707
For individual lines, click on the specific line in the Clsd column:
& it will manually tick it for you.
To close the PO in full (all remaining lines at once), click the Closed checkbox at the bottom:
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Hi Shaz
the closed check box is greyed out, all items are ticked as closed and I can't make any changes and the received in full in red is displayed on the page.
hello
is there any suggestions on this issue please.
The PO is marked as received in full, the closed box is greyed out.
The PO is still showing as open in my "open purchase orders" list
Is it equal to the approx GST amount that's reflecting as an open balance ?
Sometimes, the links can get a bit corrupted, particularly when part receipt/bill transactions are involved. This may - or may not - resolve by running THREE x Rebuilds (File > Utilities > Rebuild Data) but if not, I just reduce the PO amount accordingly
Estimates, Item Receipts & Sales/Purchase Orders are all non-posting transactions - meaning they don't impact any financials - so you can safely edit them without causing any issues there đ
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