Supplier PO received in full but still showing as open purchase order

JO-ANNE_7327707

I have an issue where a supplier PO which has been received in full, is still showing as an open purchase order.

Any suggestions on how to clear this?

Acctd4

Hi @JO-ANNE_7327707

For individual lines, click on the specific line in the Clsd column:

& it will manually tick it for you.

To close the PO in full (all remaining lines at once), click the Closed checkbox at the bottom:

😊

JO-ANNE_7327707

Hi Shaz

the closed check box is greyed out, all items are ticked as closed and I can't make any changes and the received in full in red is displayed on the page.

JO-ANNE_7327707

hello

is there any suggestions on this issue please.

The PO is marked as received in full, the closed box is greyed out.

The PO is still showing as open in my "open purchase orders" list

Acctd4

Is it equal to the approx GST amount that's reflecting as an open balance ?

Sometimes, the links can get a bit corrupted, particularly when part receipt/bill transactions are involved. This may - or may not - resolve by running THREE x Rebuilds (File > Utilities > Rebuild Data) but if not, I just reduce the PO amount accordingly

Estimates, Item Receipts & Sales/Purchase Orders are all non-posting transactions - meaning they don't impact any financials - so you can safely edit them without causing any issues there 😊