We invoiced a client for a job, that ended up being paid for under our business insurance as neither client nor us was at fault, & product manufacturer would not accept fault. So we had to do another invoice at wholesale price less the gst & they paid that less the excess. How do I process the payment again the invoice so it clears it as fully paid, so far I just have entered the payment, so the $1000 excess is still on the amount outstanding. Also what do I do with the original client invoice. Do I just write off the unpaid bit as a bad debt? Or the whole invoice? Thank Marty
