Prompt to allow pop-ups didn't appear

Options
Suzanne DiStefano
Suzanne DiStefano Member Posts: 62 Reckoner Reckoner
edited June 1 in Accounts Hosted

Hi, just sharing my experience as i have just logged on to the new platform. Although I clicked on allow pop-ups and clipboard when prompted, only the clipboard worked. Rather I had to use the work around in the notes Rav provided where I opened my file, when to settings and then allowed pop-ups from there. I then refreshed the file and it worked.

Another quirk, but important nonetheless as it had me stumped for a bit. When I was trying to type the password in to access the file (not the Reckon hosted password, the file password) nothing happened, I tried multiple times. At first I thought it was to do with the pop-ups. But then I realised that although a cursor is shown in the password field, it isn't actually activated (flashing) until you physically click in the field. Then you can start typing your password.

Tagged:

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,371 Reckon Community Manager Community Manager

    Great feedback @Suzanne DiStefano, thanks for sharing.

    Out of curiosity, which browser are you using where you noticed the prompt for pop-ups didn't appear?

  • Suzanne DiStefano
    Suzanne DiStefano Member Posts: 62 Reckoner Reckoner

    Hi Rav

    I use Chrome

Categories