Year end journal from accountants

Chris_7677427

The year end journal has a line for 'accounts receivable'.

When I select this I get a message that says 'transactions to accounts receivable must include a customer'. Therefore I can not process this line, how can you include a customer?

Kris_Williams

yes it can, when you select accounts receivable you enter the customer name over in the right hand column

Or ask accountant if he just wants you to use a Trade Debtors account instead

Acctd4

That’s correct - Accounts Receivable relates to customer invoices so the program needs to know which Customer.

Accountants often don’t understand how the bookkeeping side works 🙄 (Generally, you wouldn’t be journalling to A/R unless it’s customer-specific!)

Kris_Williams

When this happens to me I use an account Sundry Debtors, that way it doesn’t need a customer, or ask the accountant who the customer is

Acctd4

Posting generically to A/R will mean your A/R account is out of balance with your A/R reports. Best to ask the accountant why they are adjusting it & then posting against the specific Customer 😬

Chris_7677427

Hi Shaz, if I find out who the customer is it still cant be posted in the GJ

Chris_7677427

Oh wow…always learning. Great :-)