Logo missing when printing invoices

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System
System Member Posts: 242 Moderator Moderator
in Accounts Hosted
This discussion was created from comments split from: Hiding the Reckon Accounts Hosted toolbar! ✨.
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  • MRTS
    MRTS Member Posts: 1 Novice Member Novice Member

    Hi,

    Just wondering if anyone else has a problem when printing Invoices their logo disappears. It shows in the print preview but then is not there when i go to print and when saving anything it is so slow.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,372 Reckon Community Manager Community Manager

    Hi @MRTS

    I'd recommend checking out the info in our related post here - Missing logo image on printed invoices after upgrading 🖼️🖨️

    Try out the steps listed there and it should get things back on track.

    Let me know how you get on.

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