Copy and paste from Word inserts black box

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System
System Member Posts: 240 Moderator Moderator
This discussion was created from comments split from: Why can't I copy and paste, or print in the new Reckon Accounts Hosted platform?.

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  • Lee_8688889
    Lee_8688889 Member Posts: 90 Reckoner Reckoner

    Update… copy and paste from Word stopped working and instead inserts a blackened box in the email content section. Copy and Control V from an old email seems to work.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,337 Reckon Community Manager Community Manager

    Hi @Lee_8688889

    Apologies for the delay in getting back to you. Can I just confirm whether this is still occurring for you when you copy and paste from Word into Reckon Accounts Hosted?