Hosted crashing on inventory list

Eric Murphy

Hi Reckon team

Every time I try to check a previous inventory transaction it's crashing my file.

The file has been upgraded to 2025 and I have to go through the process of logging in again which is becoming very annoying, very fast.

Appreciate any assistance.

Reeta

Hi @Eric Murphy ,

Regarding the inventory list causing the file to crash, we are currently investigating the issue. The development team is aware of the problem and working to resolve it. We will keep you informed of any updates as they become available.

Regards,

Reeta

Eric Murphy

Thanks Reeta, hopefully it's sorted soon. It's driving me nuts

Reeta

Hi @Eric Murphy ,

I completely understand how frustrating it must be !!

My sincere apologies for any inconvenience caused. Hopefully, everything will be sorted out very soon. We will definitely inform you as soon as something comes up. Thank you for your understanding.

Regards,

Reeta

Reeta

Good morning @Eric Murphy ,

Thank you sincerely for your patience and understanding throughout this process.

We’re pleased to inform you that our dev team has successfully identified the root cause and implemented a fix.

For further details, @Rav has kindly provided additional information at the following link:

https://community.reckon.com/discussion/8101118/unrecoverable-error-crash-when-viewing-inventory-adjustment-reckon-accounts-hosted-2025-%EF%B8%8F

If you have any further question, please let us know.

Regards,

Reeta

Eric Murphy

Thanks very much for the follow up Reeta.