Migrated from OKKE - Need help with my data

AshbyCliffe

I am new to RECKON, migrated from OKKE. All data that was migrated is showing as reconciled. Migration happened in April. System says I last reconciled in May, which I didn’t.

Transactions for Jan - Feb says reconciled.

Transactions from March onwards not reconciled.

I can’t enter anything for January. Is this because it is saying it is reconciled even though it is not?

When I look at last reconciled it says May 2025. I def did not do this. Can I just undo. Will I lose anything???

klaura

Hi @AshbyCliffe,

Welcome to Reckon.

Could you please verify whether your transactions are locked? We have a KB article available to guide you with unlocking your bank after reconciliation. You can find it here:

How to unlock the bank account that has been locked after reconciliation. - Reckon Help and Support Centre

I hope it helps.

Best regards,

Karren