Rejected submission due to wrong TFN

0429684642
0429684642 Member Posts: 2 Novice Member Novice Member
edited September 1 in Reckon Payroll

I have just noticed that I have quite a few rejected pays because of a wrong TFN, I have rectified the tfn.i resubmitted to ato is that the correct thing to do?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,626 Reckon Community Manager Community Manager

    Hi @0429684642

    Welcome to the Reckon Community πŸ™‚

    Yes, that's exactly what you need to do. I believe you may also need to refresh those existing pay runs you've sent however just to check, have those resubmissions been successful or have they also returned an error?

  • 0429684642
    0429684642 Member Posts: 2 Novice Member Novice Member

    Thankyou I checked and they all seem to be successful πŸ™

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