Taxable Payment Report on Reckon Account Premier - Desktop

SASECurity

For many years I have been lodging a TPAR through my accountant. I simply created the file Supplier/Tax Activities/Process taxable payments and saved file in whichever format it was generated. This is then lodged via ATO portal. However, this year, the ATO portal simple says the "File Type is not supported."

I have never in the past changed the format as the (*) has been sufficient. This year not.

I have tried as a .txt and this is not working either. I tried calling Reckon but this has been of no assistance. Is there a way this can be done without me having to submit 50+ subcontractors manually via ATO portal.

Jason_Z

Hi @SASECurity,

Could you confirm what file type are you trying to submit to get the "File Type is not supported." error?

Also, the * usually appears when it wants you to give the file a name. Just confirming you did add one?

Look forward to hear from you.


Thanks,
Jason

SASECurity

Hi Jason

type of file is simply listed file. SHould it be .txt or .xls?

I am not giving it a file type but still always has a name - that is automatically generated anyway - i just amend to the company

Rav

Hi @SASECurity

The type field can stay as it is, you just need to give it a file name. There's a post that came up recently here which sounds somewhat similar to what you've outlined. In that case, the wrong file was being inadvertently selected.

Sorry to ask the basic question but are you 100% sure you're selecting the correct file to upload to the ATO Portal?

SASECurity

HI Rav

Yes, I have seen that post which is what prompted me to come to this site.

I am saving it to the desktop so there is no mistake about which file I am uploading

Acctd4

Whereabouts are you trying to upload it in the ATO portal ? Make sure you're in File Transfer from the Lodgments dropdown menu:

Are you using the latest (2025) version of Reckon Accounts Premier ?