STP Submissions Error - Either the ATO is down or Reckon SBR is unavailable

EIP
EIP Member Posts: 3 Novice Member Novice Member
in Reckon Payroll

I got the following error message in my STP Submissions:

"Either the ATO is down or Reckon SBR is unavailable."

And I found that the ATO system is under maintenance.

Should I resubmit to ATO in Pay runs tomorrow when the system is up again?

Best Answer

  • Eric Murphy
    Eric Murphy Member Posts: 425 Reckon Hall of Famer Reckon Hall of Famer
    Answer ✓

    Yes just try sending it again when it's back up

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,906 Reckon Community Manager Community Manager

    Hi @EIP

    Agree with @Eric Murphy, send it through again when you can. I just had a look at the SBR2 status just now and it looks ok you should be able to send it through.

    image.png

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