I use quicken 2010 personnal plus, today it stop entering transaction

azuka
azuka Member Posts: 10 Novice Member Novice Member

Hello Members??
i am old guy using personnal plus since 1991..

everything was ok tilol today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

date.. ssell stock . number of shares .. price

.. it calculate.. but does not process it

may i ask for help?? thank you

i got 2 laptops and mboth do same

Comments

  • azuka
    azuka Member Posts: 10 Novice Member Novice Member
    edited September 22

    Hello Members??
    i am old guy using personnal plus since 1991..

    everything was ok till today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

    date..ssell stock . number of shares .. price

    .. it calculate.. but does not process it

    may i ask for help?? thank you

    i got 2 laptops and mboth do same

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,906 Reckon Community Manager Community Manager
    edited September 22

    Hi @azuka

    Welcome to the Reckon Community

    If you're using Personal Plus as you've mentioned, please use the Personal Plus and Home & Business page on the Community for your post. I've moved the 3 posts you've created today into the right place and I'd recommend reading the information here - I need to create a post.. which category do I select?

    In regard to your query itself, are you encountering an error message at all throughout this process? Have you shut the software down in full then relaunched it then tested again?

  • azuka
    azuka Member Posts: 10 Novice Member Novice Member

    yes from today

    Hello Members??
    i am old guy using personnal plus since 1991..

    everything was ok tilol today?? i open quicken normally.. i enter 2 transactions ok.. then i enter another transaction?? as

    date.. ssell stock . number of shares .. price

    .. it calculate.. but does not process it

    may i ask for help?? thank you

    i got 2 laptops and mboth do same

  • azuka
    azuka Member Posts: 10 Novice Member Novice Member

    Hello Support..

    i use quicken 2010 personnal plus

    it stop working 0n 18 september ,, when i was entering stocks transactions\??

    it type it in .. but does not enter . and mov e next line??

    quicken did give me a new link to reinstall ??

    still does not work??

    my son had a look and say

    i have 16000 transactions entries .. the computer is so slow?? and he think it did reach the limit??

    what you suggest

    kindly thank you