Bug: can't set the year in the filter results section

ron5
ron5 Member Posts: 21 Reckoner Reckoner
in About Reckon Community

Hi, I'm having problems tryin to enter or change the year in the filter results section on the right of the results page.

If I try to enter the year manually, it defaults to 0000 and only allows 1 or at most digits to appear on the right before it goes back to 000x (where x is the digit typed) after typing another digit.

Meanwhile, in the calendar view it' s not possible to change the year unless you go back month by month.

I'm using Google Chrome version 142.0.7444.59 (Official Build) (64-bit) on a Windows 11 PC fully up to date.

Comments

  • ron5
    ron5 Member Posts: 21 Reckoner Reckoner

    Just updated Chrome to 142.0.7444.135 (Official Build) (64-bit), same problem.

  • Reeta
    Reeta Reckon Staff Posts: 361 Reckon Staff Reckon Staff

    Hi @ron5 ,

    Thank you for raising the issue.

    Could you please confirm which Reckon product you’re using Reckon Accounts Hosted or Reckon One ? Also, please provide a few screenshots of the issue and the filter where you’re trying to set the year ? This will help us better understand the issue and provide accurate guidance.

    Regards,

    Reeta

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,111 Reckon Community Manager Community Manager

    Hi @ron5

    Thanks for flagging this. I can replicate the behaviour you've described on the search results screen here on the Community.

    I'll flag this with our platform provider to look into for us and I'll keep you posted.

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